Can we make changes to the booking?

Any modifications or changes to the booking must be done 48 hours prior to the date. After that it is too late because the drivers will have their schedules and we can’t change it at that point.

Third Parties

Please note: for safety, privacy, and to avoid miscommunications, we don’t deal with third parties and will strictly only communicate with the clients that booked the limo.

Can we drink in the limo?

Yes drinks all allowed in the limo.

We have solo cups, but bring some solo cups just in case we run out.

And please remember under-age drinking in the limos is illegal, even in the presence of adults - and drinking in the presence of minors is also illegal.

Thanks for your cooperation.

Can we make stops on the way?

If you pick the "Hourly Service" then yes, it’s included. if you do "Point A to B" only, it’s an extra charge of $55 and up depending on the distance from the route.

Are under aged people allowed in the limo?

Yes

What about Payments?

  1. In the event of deposits for pre-bookings in advance, all payments must be made in full no later than the day before the date of the booking.
  2. Payment can be made by e-transfer to Limosedmonton@outlook.com or by calling with your credit card number.

What is the Cancellation Policy?

More than 2 weeks out, cancellation fee is 7%.
Within 2 weeks, cancellation fee is 12%.
Within a week, cancellation fee is 15%.
Within 72 hours 25% will be deducted.
Within 48 hours 35 % will be deducted.
Within 24 hours 50% will be deducted.

If you booked through text and pay a deposit of $50, in the event of cancellation, the deposit is not refundable.

Music

We do have Bluetooth capability. Please ask your driver to show you how to connect.

Complaints

If you have any concerns or dissatisfaction of any kind, please reach out to us at 780-695-8845 or 780-660-0171 and we will do our best to make it right.